How CopIt Works.
A technical breakdown of the order lifecycle. Explore the infrastructure powering the next generation of social commerce.
Omnichannel Intent Capture
Customers discover the product on social channels like Instagram and tap a secure, tracked deep link.
High-Velocity Storefront
The deep link resolves instantly to a mobile-optimized, high-converting product page hosted on the edge.
WhatsApp Handoff
Initiating checkout instantly transitions the user into a native WhatsApp conversation, carrying the exact product payload.
WhatsApp Bot Interaction
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Transient Data Capture
To eliminate tedious chat-typing, the bot serves a secure, temporary web-view form with auto-pincode validation for shipping details.
Mobile Address Form
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Multi-Modal Payments
The system dynamically routes the user to a seamless Razorpay checkout or logs a Cash on Delivery (COD) intent.
Payment Selection Screen
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Automated Confirmation
Post-payment, the database updates synchronously and dispatches a branded, automated receipt directly to the customer's WhatsApp.
WhatsApp Order Receipt
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